Please get autoshufflers! They pay for themselves! Please make the casino nonsmoking! (prob never happen because the percentage of smokers in rural michigan is insanely high). Rake Too high, but I heard it's dropping to $5 max soon. Smoke It drifts in from the main casino, which is a smoke filled dome. Also charge for bottled water, tap ice water free. Players would get their own coffee for each other in the morning until a server showed up. Some stupid policies that you don't see in Las Vegas: No texting or telephone at the table (not even if you are not in the hand) The dealers count down the deck at every down (no autoshuffle) Dealers have to shuffle by hand Buying the button is not available I was told that if you don't have a players club card and signed in with it you may not win the bad beat should it hit or maybe you will if the supervisor lets you get one at the time it hits but he doesn't have to or something to that effect Drink service One server for entire poker room means pretty slow service or even no service. Dealers - mostly good, fair, quickness variable, mostly friendly Tables - No autoshufflers mean SLOW. A hive of nepotism that refuses to communicate properly between departments whatsoever, so as a call center agent, you find out after marketing has decided to email out invitations to guests regarding freebies, and the department scrambles to find out what is going on.Check in process - excellent, computerized, fair, call in available 1 hr ahead, no shenanigans, seats filled promptly, friendly etc.

Department management is largely overwhelmed.

The immediate lead staff is mostly good, with one or two bad apples as there is at any job. Call volume is always high, due to the turnover rate. Since the pandemic began, people have been worse than ever, name-calling and yelling over whatever they think will get them more. You work long hours dealing with addicts who get angry and take it out on you over not getting comped rooms, even when they're barely playing in the casino. There is a LOT of information to take in in just a few weeks, for multiple properties. Typically half to two-thirds of any group that hires in together will wash out by the end of training. Pleasant (0.17 mi) Days Inn & Suites by Wyndham Mt Pleasant (0.

(0.01 mi) Soaring Eagle Waterpark and Hotel (0.19 mi) Baymont by Wyndham Mt. I expect to be treated with respect and as a valued customer. The turnover rate here is atrocious- people are constantly leaving, the only ones who stick around are the ones who have been there very long-term, mostly because it's difficult to find another position paying as much as they are at the maximum. The Soaring Eagle Casino and Resort in Mount Pleasant and Standish will never have repeat business from me.

Soaring eagle casino of mt pleasant mi